JOB SUMMARY:

To direct and coordinate the activities of several units specifically responsible for UTMB revenue cycle activities either within the areas of registration or billing.

ESSENTIAL JOB FUNCTIONS:

• Work with the managers, team leaders and staff of each unit to design work process improvements that will result in higher quality of performance, enhanced FTE utilization, budget reduction, optimization of third party reimbursement and enhanced patient satisfaction.
• Analyze monthly key indicator data from each area of responsibility in order to identify areas of opportunity and impacting trends.
• Communicate with employees, peers and superiors throughout the University to coordinate responsibilities, resolve issues and communicate pertinent information regarding policy and procedures and department performance.
• Review budget data/reports to identify any variances that may exist and consider appropriate measures to ensure a balanced budget.
• Work with managers and their staff throughout the various areas to further develop their strengths and prepare them for future advancement opportunities.
• Review employee satisfaction and employee retention data and work with managers and staff to develop action plan to address deficiencies.
• Maintain healthcare industry contacts and information pertinent to areas of responsibility.
• Adheres to internal controls and reporting structure.

MARGINAL OR PERIODIC JOB FUNCTIONS:

• Performs related duties as required.

REQUIRED EDUCATION / EXPERIENCE:

Bachelor’s degree or equivalent in related field and 5 years of experience in revenue cycle with at least 3 years in a management position within revenue cycle.

EQUIPMENT:

Standard office equipment.

WORKING ENVIRONMENT/LOCATION OF POSITION:

Standard office environments. 

OTHER:

Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code.